Frequently Asked Questions

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Location, directions, hours, tickets, parking and other general information

Found Here

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Is there a way to reach an exhibitor I saw at the show?

First check the exhibitor list at this LINK. Once there, click on the ‘see more’ link under the exhibitor you wish to contact. You may find a telephone number there, or a link to their website. If that does not work after the show, call our office at 704-376-6594.

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I’m looking for a specific exhibitor. How do I know if they will be there?

If you know the name, you can search the on-line exhibitor list at this LINK.

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Are there places to rest?

Yes. There will be benches spread throughout the show. There’s also seating available at the concession area.

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Can I take photographs?

Yes. If you would like to take a photograph of a craft, artwork or merchandise, please first ask the permission of the exhibitor.

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Can I bring a pet?

Only properly identified service animals are permitted in the show.

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Are shopping carts or strollers available to rent?

They are not. Large shopping bags are available for purchase at the entrance.

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Are shopping carts, wagons, and strollers permitted?

Small pull-behind or push carts are permitted. Grocery-size carts and wagons are not permitted. Strollers are permitted.

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Are wheelchairs available?

There are a very limited number of wheelchairs available on a first come, first served basis. You can check out in the Show Office in Room 104.

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Is there a day that’s less busy than others?

Actually, opening day is historically the least-attended day

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Is there a hotel within walking distance?

There is not, but here is a list of recommend hotels - HERE

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Can I drop people off at the front door?

Yes. If you’re parking in the main lot, there’s no problem driving to the fountain at the front of the show to drop people off.

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Can I bring food and eat it at the show?

Building rules are that only food purchased on-site may be consumed there.



Special accommodations are made for individuals with dietary restrictions.



There will be a variety of food trucks parked in the grass lot on Friday. Food purchased from food trucks on Friday can be brought into the show.

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Is there food available at the show?

Yes – plenty. The food service at the building will have concession-style food. There’s also plenty of food sampling from show exhibitors.



***NEW THIS YEAR -Food Truck Friday*** Click here for more info.

https://southernshows.com/wja/happening/feature/317

 

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Can I have my tickets mailed to me, or held at the door?

Yes to both. Use the on-line ticket system at this LINK, or call 800-849-0248. Tickets are sent by standard mail.

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How do we get there?

Driving directions are found HERE

The address for The Prime Osborn Convention Center is: 1000 Water St. Jacksonville, FL 32204

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Is there a cost to return a second day?

Yes. If you would like to return, discounted second-day tickets are available at the show office. Just bring your ticket stub to the show office before you leave for the day and you can purchase a $6 readmission ticket.