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August 2011

Send Out the Clowns

August 9, 2011
According to a national survey, the number one thing people remember about an exhibit is not the exhibit. It’s the person working the exhibit who they spoke to. That’s why it’s so important to send in the right people to work it, and to send out the clowns, who can hurt your business, back to the office or to wherever they came from.
 
People working in your exhibit must:
  • Be experts at what you do.
  • Be friendly and approachable.
  • Want to be there.
  • Know why they are there.
 
David J Zimmerman
Southern Shows Inc.
Selling   


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Who is Working for What?

August 23, 2011
Re-reading the last post, I see that I used a phrase we all use. I implored you to send the right people to "work the exhibit."  And I was wrong. Not about sending the right people – that’s a must. I was wrong about “working the exhibit.”
 
Instead of thinking in terms of working an exhibit, start thinking about the exhibit working for you. The last post pointed out that the person working the exhibit is the most important part of that exhibit. And for most of us, that person is there to sell something. So with that perspective, everything in the exhibit should be designed to help that person sell. If your exhibit includes anything that’s not helping the individual working make the sale, take it out.
 
David J Zimmerman
Southern Shows Inc.



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